Introducing the Next Frontier driving Digital Revenue Generation – Conversational AI

“Voice-enabled commerce to reach revenue $40 Billion mark in U.S. and U.K. by 2022.” – Forbes

Conversational AI is the next frontier in the human-machine relationship and this conclusion is obvious. Voice-enabled systems, ‘Smarter’ bots ensured the steady adoption of language as an interface which is the next natural step in the evolution of user interfaces. Nowadays, conversational AI is making huge strides across various aspects of business, and digital sales is no different ball game.

In the realm of digital sales, conversational AI is a game-changer. It transcends traditional modes of interaction, offering a dynamic and personalized engagement. From chatbots assisting customers in product inquiries to guiding them through the purchase process, conversational AI reshapes the customer journey. Its ability to comprehend user intent, answer queries, and provide tailored recommendations enhances the overall digital sales experience.

Moreover, conversational AI proves invaluable in addressing customer concerns, providing real-time support, and fostering a sense of connection. As businesses strive for a competitive edge in the digital landscape, leveraging the capabilities of conversational AI becomes not just an option but a strategic imperative. The evolution of digital sales is intricately woven with the advancements and integration of conversational AI, creating a more intuitive, efficient, and customer-centric approach to online transactions.

This session is designed to introduce you to the concept of conversational AI, its never-ending feature list, how it is driving 10X customer engagement, and why it is imperative for you to adopt it to stay ahead of the curve.

iLink and purpleSlate are Microsoft IP Co-sell ready partners delivering Conversational AI solutions built on Azure.

Key Takeaways